Interruption of Service Notification
Propane customers of Kerschner’s Gas Service, Inc. shall notify Kerschner’s Gas Service, Inc. anytime an interruption of their propane gas system occurs. New customers, change of ownership or tenancy and/or any interruption in the operation of the propane gas system to include an Out-of-Gas condition requires the performance of a leak test prior to system being placed back into service. A responsible adult must be present at time of service so that the propane system may be placed back into operation by a qualified technician.
Furthermore; any scheduled or emergency interruption due to the replacement, modification, repair, or servicing of the propane gas system by any party other than Kerschner’s Gas Service, Inc. requires such notification.
Note: This includes but is not limited to replacing or installing gas appliances, changing the gas piping and/or any equipment from the appliance(s) to the propane tank (propane system) to include any work that is performed which results in the interruption of the operation of the propane system in-part or its entirety.
Any planned interruption in the operation of the propane gas system requires the customer to provide at least seven (7) days notice prior to the event. Additionally; notification must be given no later than twenty-four (24) hours after a completed repair or servicing of the propane system in the case of an emergency. To provide notice or report an interruption of service Call: Kerschner’s Gas Service, Inc. 609 Wautoma Road (Hwy 21 E) Coloma, WI 54930 (715) 228-2570.
Wisconsin State Statue 101.16(4) states:
(b) 1. A person who owns, leases, or uses a propane gas system and who is a customer of a retail supplier shall notify the retail supplier of propane gas for the propane gas system of any interruption in the operation of the propane gas system due to the replacement, modification, repair, or servicing of the propane gas system by any other than the retail supplier. The customer shall provide the notice at least 7 days in advance of the interruption in the operation of the propane gas system, except as provided in subd. 2. The retail supplier or the person replacing, modifying, repairing, or servicing the propane gas system, shall perform a check for leaks or other defects in the propane gas system before placing the propane gas system back into operation in the manner required by rule.
2. If the interruption of a propane gas system subject to subd.1. is due to emergency repair of servicing, the customer shall provide the notice to the retail supplier as soon as possible and no loater than 24 hours after the repair of servicing is completed.
